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Our Clients

Appointments

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Appointments are scheduled Monday through Friday between 8am and 4:30pm, with the exception of lunch hour from 12pm to 1:40pm. We are available for appointments on Saturday from 8am to 11:30am. We can usually schedule our clients for same-day appointments. In order to provide the highest quality care and treatment continuity, we prefer to schedule appointments with each patient’s normally visited veterinarian.

Walk-ins are accepted but will be worked in between previously scheduled appointment times. There is also an urgent care fee for walk-ins when we do not have available appointments.

Payments

Payment is due at the time services are rendered. We accept all major credit cards, debit cards, checks with proper ID, cash, Care Credit, and pet health insurance, such as Trupanion. Treatment plans are prepared and discussed. Payment plans are not available.

Click on the image below for more information about Care Credit.

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Some orthopedic surgeries require a 30% non-refundable deposit to schedule the surgery; the balance is due in full at discharge. If surgery is canceled less than 48 hours in advance, the deposit will be forfeited. Some hospitalization cases require a 75% deposit with the balance being due at discharge.